In this guide
TM30 is the notification that links a foreign national to a Thai accommodation address. Under Section 38 of the Immigration Act 1979, the host, house owner, possessor of the dwelling or hotel manager must notify the responsible authority within 24 hours of the guest arriving.
It is not the 90-day report, it is not a visa extension, and it is not a general registration that stays valid for every later address. The practical goal is simple: establish who is filing for the place where you are staying, ensure the information is accepted and retain the evidence.
What TM30 actually records
The paper TM30 has two parts. Thailand’s government guidance describes Part 1 as the housemaster or property and address section, while Part 2 lists the foreign guests staying there. The online system collects the equivalent accommodation and traveller information.
The notification is about a stay at a particular address. It applies across accommodation types, including hotels, guesthouses, flats, apartments and rental houses. The official wording places responsibility on the person controlling or managing the accommodation, not automatically on the foreign guest simply because they hold the passport.
That distinction matters for renters. The owner may promise to file, a property agent may do it for the owner, or the tenant may be treated as the possessor and handle it. Do not settle the issue by assumption. Ask who will submit it, when, and how you will receive the accepted evidence.
Who should file in common situations
| Accommodation | Practical starting point |
|---|---|
| Licensed hotel | Reception or hotel management normally handles guest notifications |
| Serviced apartment | Ask management whether it files as an establishment |
| Rented condo or house | Agree with the owner or agent who is responsible |
| Home owned by the foreign resident | Ask the local immigration office which ownership and address documents it requires |
| Staying with family or friends | The housemaster, owner or possessor should check the filing duty |
The table is a starting point, not a substitute for the legal wording. A booking platform does not file TM30 merely because payment passed through it. A condominium juristic office may help with building documents but is not necessarily the owner or host for an individual unit.
Put the filing responsibility in the rental conversation before moving in. It is easier to obtain the owner’s documents and cooperation then than immediately before another immigration appointment.
The 24-hour rule
Section 38 states that notification must be made within 24 hours from the foreign national’s arrival at the accommodation. This is an accommodation deadline, not 24 hours from opening a lease, receiving keys or completing a visa task.
If a filing is late, do not backdate information or invent a check-in date. Contact the immigration office responsible for the property’s area and ask how it wants the notification regularised. Office practice and the documents requested to correct a late filing can differ, so this is precisely where local instructions matter.
Rules on whether a fresh notification is expected after domestic travel or return to the same address have been interpreted differently over time. Instead of relying on an old forum answer, ask the responsible office and keep its current instruction with your records if the issue affects an application.
Three official submission routes
Thailand government guidance lists three routes:
- submission in person, either by the responsible person or an authorised representative;
- registered mail;
- internet notification.
Online filing is usually the practical choice for a landlord or accommodation operator handling repeat guests. The account holder registers the property, enters guest details and can search or export evidence after notification. Use the current official link reached from Immigration Bureau services, because old bookmarks and screenshots may refer to a replaced system.
Paper submission remains useful when online registration is unavailable or the property record cannot be approved. The notifying person should use the current form and ask the local office which supporting copies and authorisation documents it requires.
Registered mail creates a posting record, but it needs enough lead time and the current destination address. Keep the postal receipt and the returned acknowledgement. Do not send a passport original.
Prepare accurate information
Use the passport as the source for the guest’s name and passport number. Thailand’s form guidance specifically warns that handwritten guest details supplied before check-in can be inaccurate and says letters attached to passport numbers should be included.
Prepare:
- the accommodation address and supporting property information;
- the responsible host, owner or possessor’s details;
- the guest’s full passport name and passport number;
- nationality and other identity fields requested by the current form;
- the date the guest began staying at the address;
- the expected departure date where the system asks for it;
- contact information required by the current channel.
Check transliteration and unit numbers. A condominium name without the room number is not the same as a complete residential address. When the property has Thai and English names, use the form already recognised by the office or online property record.
Do not copy an obsolete TM6 arrival-card number from an old example when the traveller was not issued that document. Complete only the fields and evidence applicable to the current arrival and follow official instructions if a required online field does not match the traveller’s circumstances.
Keep proof of acceptance
The useful record is proof that immigration accepted the notification. For paper filings, retain the acknowledged lower section or receipt. For online filings, export or print the notification evidence after the record is saved and searchable.
Keep it with:
- the passport identity page and current entry record;
- the lease or accommodation evidence;
- the landlord or agent’s confirmation;
- previous immigration receipts relevant to the stay;
- copies submitted for an extension or other service.
A chat message saying “done” is weaker than the official output. Ask the filer for the actual acknowledgement. If the address or passport details are wrong, arrange a correction rather than editing a PDF or screenshot yourself.
TM30 is not TM47
TM30 and the 90-day report are routinely confused because both concern an address and both use immigration form numbers. They are separate duties.
TM30 records that a foreign person has arrived at accommodation. TM47 is the foreign person’s periodic notification after remaining in Thailand for the relevant period. The responsible person, legal basis, trigger and form are different.
Completing a TM30 does not count as a 90-day report. Filing TM47 does not fix a missing accommodation notification. See the 90-day reporting guide for that separate process.
TM30 is also not proof that a visa extension will be approved. It is one record within the immigration system. An office may request accommodation evidence as part of another application, but that application’s requirements should be checked independently.
Common problems and how to handle them
The landlord says TM30 is unnecessary
Send the owner the official Section 38 guidance and ask for a clear answer in writing. If cooperation still fails, take the lease and available property documents to the responsible immigration office and ask whether it regards you as the possessor and what it needs.
The online address is not approved
Check that the property information and supporting documents match. Avoid creating slightly different duplicate addresses merely to bypass a problem. Use the system’s support route or submit through the local office if timing is important.
The guest’s details are wrong
Compare the accepted record with the passport immediately. Ask the filer or immigration office to correct the official record. Do not assume that a one-letter error is harmless when the evidence may later be matched to the passport.
Evidence cannot be found
Search or export it while the record is readily available and save a local copy. If the filer cannot retrieve proof, ask the office whether a new notification or certified record is appropriate; do not manufacture a receipt.
A clean TM30 workflow
Before moving into a long-term Pattaya home, agree who will file and collect the property documents. On arrival, send the responsible person a clear passport copy and the actual check-in date through a secure channel. Within the legal window, obtain the accepted notification and check every field.
Store the evidence with your immigration file and revisit the question after a move, a new passport or travel if current local guidance requires it. For any disagreement, the office responsible for the property’s address is the authority to ask.
This is general immigration information, not legal advice. Forms, online systems and local document practice can change; confirm the current procedure with the Immigration Bureau or the office responsible for the accommodation.
Useful to know
- TM30 and the 90-day report are different processes: TM30 concerns accommodation under Section 38, while TM47 is the foreigner's periodic report.
- Hotels normally handle their own guest notifications; ask a private landlord or property manager who will file for a rented home.
- Use passport spelling and number exactly, including any letters, and check that the accommodation address matches the property.
- Keep the accepted paper slip or exported online evidence with immigration records rather than relying on a screenshot of a submitted form.
- If a landlord refuses or the filing is late, ask the immigration office responsible for the address how it wants the case corrected.
Frequently asked questions
Who is responsible for filing a TM30?
The legal duty falls on the housemaster, owner, possessor of the dwelling or hotel manager who accommodates the foreign national. A foreign tenant may also be the possessor in some arrangements, so do not assume the landlord has filed. Agree responsibility in writing and keep evidence of the accepted notification.
How quickly must a TM30 be filed?
Section 38 states that notification must be made within 24 hours of the foreign national arriving at the accommodation. This is linked to arrival at the address, not the 90-day reporting calendar. If the deadline has passed, contact the immigration office responsible for that address and follow its correction instructions.
Can TM30 be completed online?
Yes, internet notification is one of the official channels, alongside in-person submission and registered mail. The host or responsible operator must register for the accommodation-notification service and enter the property and guest information. Export or print the accepted evidence after filing, because a login or submission screen alone may not prove acceptance.
Is TM30 the same as a 90-day report?
No. TM30 is an accommodation notification under Section 38 made by the person responsible for the property; the 90-day report uses TM47 and is the foreign national's recurring duty after staying in Thailand for the relevant period. Completing one does not automatically complete the other.
What information is used for a TM30?
The form records the host and accommodation, then lists the foreign guest using passport and arrival details. Copy names and passport numbers exactly, including letters. Online fields can change, so use the current official system or form and retain the generated evidence rather than copying an old checklist from a forum.